High degree of resourcefulness, flexibility and adaptability. Post-secondary education in relevant field of study or equivalent work experience.

You will be involved in covering 1st and 2nd line operational support and occasional 3rd line change projects in a managed services environment.

Completion of certificate in Computer Support or equivalent. Two year diploma, or equivalent years of service in media, IT intensive related field or customer…

Provide technical support to customers. Work with customers to resolve technical issues. 5+ years of experience in field service/Desktop.

Post-secondary degree or diploma in Computing Science program or related job experience. Completion of certificate in Computer Support or equivalent.

Three or more years supporting Microsoft Environment (Domains, Group Policy Objects, Active Directory, Azure Active Directory and Office 365).

Minimum of a Post Secondary Education with information technology degree or diploma from a Canadian accredited institution.

Communicate with customers through inbound calls and field queries on billing, existing, and new services. Identify customer needs through active listening to…

To develop and maintain an inventory of hardware and software for each community covered. To perform on-site analysis, diagnosis, and resolution of complex…

The successful candidate will have a Red Seal journeyperson trade certification or a diploma/degree in engineering or a related field.

Work with client operations teams and third-party contractors to replace or repair Qube devices. Diploma in electronics/electrical engineering technology…

Escalate complex incidents to senior staff (after exhausting existing resources). Ensuring optimal performance and business continuity for our customers' end…

Microsoft Certified designation or an IT related diploma/degree from a recognized post-secondary institution. Connect computers to wired and wireless local area…

_Possess a reliable vehicle for required travel and willing to travel within Calgary city limits and surrounding area(s)_. Desktop support: 2 years (required).

The successful candidate will have a Red Seal journeyperson trade certification or a diploma/degree in engineering or a related field.

Familiarity with cascading style sheets and any other web development languages is an asset, as is familiarity with server management in a Linux environment.

A valid Alberta Class 5 driver’s license in good standing is required for this position. Analyze complex business needs presented by the user community and/or…

Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced.

Consult user guides, technical manuals and other documents to research and implement solutions. Communicate electronically and in person with computer users…

The Technical Support Specialist is responsible for developing and maintaining a fast-paced technical support program for our field operations teams.

Reliable vehicle and drivers license is a requirement. Provide onsite, remote, email and telephone support. We are a full custom shop - specializing in computer…