Responding to telephone and email inquiries from individuals utilizing our online software. Creating cases for new features and solutions for our development…
Communicate with customers through inbound calls and field queries on billing, existing, and new services. Identify customer needs through active listening to…
Microsoft Certified designation or an IT related diploma/degree from a recognized post-secondary institution. Connect computers to wired and wireless local area…
ITIL certification would be an asset. This role provides opportunities to progress in technical and non-technical areas. Willing to travel as required.
Possession of a valid Class 5 Driver’s License. Resolve video conferencing calls/event challenges (i.e., Teams, Zoom, etc.). IT support: 3 years (required).
It is a requirement to drive to client sites - do you have a valid driver's license and reliable vehicle to accomplish this? Must be eligible to work in Canada.
Document all support activities, including resolution of issues, and escalation of complex problems to senior support staff as required, following documentation…
Intermediate ethernet network troubleshooting experience basic understanding of routing, TCP/IP,. IT support: 3 years (required). Job Type: Fixed term contract.
Possession of a valid Class 5 Driver’s License. Resolve video conferencing calls/event challenges (i.e., Teams, Zoom, etc.). IT support: 5 years (required).
Valid drivers license and vehicle. Deploy / repair & replace services on desktops, laptops, printers, and mobile devices. Install and configure Windows Desktop.
A valid Class 5 Drivers license. Microsoft Azure experience or certification an asset. Strong research skills with the ability to quickly analyze information to…
Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year. Experience: 1 to less than 7 months.
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced. Hours: 35 hours per week.
The EMS CAD & Mobile Technologies group within EMS IT specifically ensures that the EMS Dispatch systems receive emergency (9-1-1) and non-emergency calls for…
Consult user guides, technical manuals and other documents to research and implement solutions. Communicate electronically and in person with computer users…
Have a Full Class 5 Alberta Operator's License (Advanced, not GDL) and clean driver's abstract. We support this commitment with highly competitive compensation…
Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and…
Consult user guides, technical manuals and other documents to research and implement solutions. Communicate electronically and in person with computer users…
