This will include receiving orders, tracking orders, forwarding orders for fulfillment, and answering client questions re specifications and or order status,…
Work alongside the Product Support team to gather requirements, design and implement custom solutions for customers. Adherence to government-mandated benefits.
Mediating technical and non-technical communication between customers, customer success managers, and engineers to ensure that the RIGHT solution is delivered…
Completion of a college diploma/degree in Information Technology/Computer Science or a related field – or a combination of education, training and experience…
Collaborer avec différents prestataires de services et gérer les contrats de service, notamment les services de sauvegarde, le pare-feu, l'ERP, le CRM, le site…
Answer calls from VIP clients using the VIP Support telephone line, create a support ticket, troubleshoot the issue, and assign it to the VIP Support team if…
The successful candidate will be required to provide the original or a true certified copy of their education credentials as appropriate, along with proof of a…
Gathers raw data per account in line with performance or quality to be submitted to the Process Solutions Department that will be transcribed into a reporting…
As a member of the Infrastructure & Development team, contribute to the design and implementation of new services and enhanced capabilities through an ongoing…
CompTIA A+ or related certification. Cisco CCNA or related certification. Excellent communication skills in English with the ability to communicate with…
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience: 3 years to less than 5 years or…
A valid driver license and a clean driving record. Willingness to travel to remote sites in Ottawa, Gatineau region. Perform Print support as required.
A bachelor's degree in a related field such as computer science, information technology, or cybersecurity. Participating in the development and implementation…
Five or more years of progressive IT related experience with a degree or diploma from a recognized technical institute or college in an IT related field;
Prepare and deliver required documentation to include both program and user level documentation, interact with members of the technical team leads; to…
Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, employee share ownership program, professional development…