Completion of a college diploma/degree in Information Technology/Computer Science or a related field – or a combination of education, training and experience…
Utilizes best practice project management, service delivery management, and administrative resources, tools, and processes based upon an understanding of the…
Provide deskside support for calls that cannot be resolved over the telephone or via remote management. Log all user interactions (incoming and outgoing) into…
5+ years of experience working as a Integration Specialist implementing BMC-ITSM projects OR 5+ years ITSM project integration experience and the willingness /…
Along with more senior positions within support, members of our team have moved into product management, Customer Success Managers, implementation services,…
Collaborer avec différents prestataires de services et gérer les contrats de service, notamment les services de sauvegarde, le pare-feu, l'ERP, le CRM, le site…
Provide direct technical web and telephone support to Fortinet customers including: Bachelor’s degree in Computer Science, Software Engineering or related field…
A valid drivers license and reliable vehicle. Require G class drivers license and reliable vehicle. We can assist in professional development, course materials,…
A valid driver license and a clean driving record. Willingness to travel to remote sites in Ottawa, Gatineau region. Perform Print support as required.
Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent work experience). Company-hosted social events and activities.
A valid driver’s license and passport is required. Provide product information to customers, agents, OEM and house accounts, design engineers, and Condair staff…
Reporting to the Director of National Mail Processing Systems, and leading a team of technical staff, the Manager’s focus is to design, develop, implement,…
Valid G license and access to vehicle to travel between sites is an asset. Experience in developing, modify and test website related code and web application…
Consult user guides, technical manuals and other documents to research and implement solutions. Communicate electronically and in person with computer users…
In collaboration with relevant departments, supports to develop and maintains a transparent onboarding and offboarding process and relevant procedures necessary…
The successful candidate will be required to provide the original or a true certified copy of their education credentials as appropriate, along with proof of a…
Utilize debug tools as well as lab research to aid Customer’s technical problem. Bachelor’s degree in technical field (e.g. Engineering, Computer Science) from…
Field incoming requests from end users, in both local and remote offices, with a high level of customer service. Procure and maintain cell phone orders.
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience: 3 years to less than 5 years or…
Addressing customer issues by taking inbound calls, scheduling and making outbound calls, working live with customers through our chat functionality, ticketing…
As a member of the Infrastructure & Development team, contribute to the design and implementation of new services and enhanced capabilities through an ongoing…
Degree/Diploma in computer science or related field. Intense focus on customer service with the desire to go above and beyond to meet client demands and project…
As a member of the Infrastructure & Development team, contribute to the design and implementation of new services and enhanced capabilities through an ongoing…
$80,000 -
$95,000 a year
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