College diploma or above education in computer science, computerized systems, software engineering, or a related field. IT support: 1 year (preferred).

Responding to client inquiries in a timely manner. Documenting all updates in the support ticketing system (Zoho Desk). Investigating issues raised by clients.

Ensure all test environments and production servers are operational within the specifications set forth by the owner department and/or service level agreement.

Note: Any higher level of education (i.e., Bachelor’s degree, Master’s degree, Doctorate) in a related field of study could be recognized as experience.

Drivers license and own transport. Good telephone and customer service skills. IV) and knowledge/experience in computer construction, troubleshooting, repair…

1-2+ years of experience in help desk support. 1-2+ years' networking experience. The Technician will provide user support for hardware and software deployments…

Posséder des habiletés techniques de pointe des environnements bureautiques, matériels et logiciels tels que : Microsoft Windows 10, Office 365, outils de…

Currently enrolled in a college/undergraduate/graduate degree in a related field. Our co-op program is focused on identifying high-potential university students…

Availability to travel (have a passport and a valid class 5 driver's license). Sous la supervision du responsable du service à la clientèle, le technicien…

The ideal candidate will have experience in installing, maintaining, and troubleshooting low voltage systems such as fire alarms, security systems, access…

Secure ITIL knowledge certification with the ability to communicate business and IT alignment value. Superior Customer relationship building skills that help…

IT support: 3 years (required). Ottawa, ON K2B 6M2: reliably commute or plan to relocate before starting work (required). Part-time hours: 1-2 per week.

Capacité à effectuer plusieurs tâches à la fois et à s'adapter rapidement à des priorités changeantes. Diplôme d'études collégiales en informatique ou dans tout…

Surveillance et gérance de serveurs et systèmes résautique, enregistrer et résoudre les problèmes des clients dans un temps adéquat en utilisant les logiciels…

Assuming ownership of escalated first line help desk tickets and providing guidance and mentorship to first line help desk staff.

As a Technical Support agent you will be responsible for fielding customer calls, solving customer issues related to software solutions provided by the company,…

Bachelor’s degree in computer science, Information Technology, a related field, or equivalent work experience. Manage licensing and service agreements.

You will have the opportunity to contribute and influence project deliverables that support technical operations, including the collection, processing, and…

Ability to travel provincially and nationally; valid driver’s license and clean abstract required. Document standard operating procedures to aid in problem…

As a part of the Level 1 support team, your goal will be to interact with customers through incidents they create. Infrastructure or web administrative skills.

Expérimentez une multitude d'opportunités que seule une entreprise en pleine croissance peut offrir en rejoignant une équipe dynamique qui travaille avec…

Develops and maintains knowledge of order entry, incident management and knowledge management tools, client information systems, and service desk procedures.

A post-secondary degree in computer science or an equivalent combination of education and related experience; previous technical support and web design are…

Provide Tier 3 Support for VARs, Distributors, service providers, enterprise customers, and end users via telephone, e-mail, and web.