Troubleshoot complex technical issues and confidently guide customers through both products and processes. 3-5 years of technical experience in an application…
College diploma or university degree in the field of computer science, or equivalent. Build rapport with service desk customers by always being professional,…
Diploma or degree in computer science or IT related field. Reporting to the Director of Customer Support, your mission is to be the first point of contact for…
Field incoming help requests from end users via both telephone and work orders in a courteous manner. Access software updates, drivers, knowledge bases, and…
Valid Class 5 driver’s license. Completion of certificate in Computer Support or equivalent. Three to five years experience in implementing, operating,…
Post-secondary degree or technical diploma in computer science or related field. 8+ years working with design, development and support/operation of IT systems.
Field incoming help requests from end users via both telephone, e-mail and help desk. College diploma or university degree in computer science or at least 2…
Technical certificate/diploma or degree from a recognized university or college in the area of information technology, specialization in networking technology…
Log all incoming calls and emails in an Incident Management tool and resolves and/or escalates calls as required, managing the full life cycle of all service…
Work from home position with the understanding you will be required to attend in office as the business needs. Strong verbal and written communication skills.
Consult user guides, technical manuals and other documents to research and implement solutions. Communicate electronically and in person with computer users…
Consult user guides, technical manuals and other documents to research and implement solutions. Communicate electronically and in person with computer users…
Must be able to obtain, or currently possess a valid passport and be able to travel internationally. This position is responsible for technical support,…
Understanding of local area networks (LANs) and network protocols. Provide technical support and troubleshooting for hardware, software, and network issues.
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Experience: 2 years to less than 3 years.
Must have a valid Alberta Driver's license AND a vehicle. Proactively access software updates, drivers, knowledge bases and FAQ resources on the Internet…
Wing Kei’s staff and volunteers provide compassionate and individualized support for two age groups: seniors through on-site health and living care and since…
As part of the IT team in Calgary, this individual is responsible for providing onsite support to all customers including support through email, support tickets…
Estimated: $56,877 -
$72,019 a year
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