please email your resume to: [email protected] .
As a Technical Support agent you will be responsible for fielding customer calls, solving customer issues related to software solutions provided by the company, updating help systems, managing Tickets, building simple websites etc..
Status: Full Time Employee
Location: Ottawa, Ontario, Canada
Qualifications:
Excellent communication skills. Bilingual Preferred.
Detail-oriented.
Self-starter.
Highly organized and energetic team player.
Experience with Ticketing systems.
2 or more years of Website maintenance experience.
- Good references.
Technology knowledge:
Must possess excellent knowledge of the following:
- HTML
- Java/JavaScript.
- CSS
- Image editing packages
