network support technician - TECHSAVY INC. | Edmonton, AB | Workopolis

Skills

Computer operation
Windows
Microsoft Office
Computer networking
Telecommunication

Language

English

Work Term: Permanent
Work Language: English
Hours: 37.5 hours per week
Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
Experience: 1 year to less than 2 years
or equivalent experience

Work setting

Relocation costs not covered by employer
Willing to relocate
Telecommunications industry
Telecommunications service provider

Tasks

Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
Evaluate and install computer hardware, networking software and operating system software
Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of computer networks
Load computer tapes and disks and install software and printer paper and forms
Provide problem-solving services to network users
Implement data, software and hardware security procedures
Perform routine network start up and close down and maintain control records
Perform data backups and disaster recovery operations
Install, maintain, troubleshoot and upgrade Web-server hardware and software
Set up local area networks and connections to the Internet
Implement network traffic and security monitoring software, and optimize server performance
Modify Web pages, applets and scripts
Research and apply meta-data to Websites and register Websites with search engines
Respond to requests for help and information from Website visitors and Website designers
Perform Web-server backup and recovery operations
Supervise technical staff

Supervision

1 to 2 people
3-4 people

Computer and technology knowledge

Networking hardware
Intranet
Internet
MS Office
MS Windows

Security and safety

Basic security clearance

Transportation/travel information

Willing to travel regularly

Work conditions and physical capabilities

Fast-paced environment
Work under pressure
Tight deadlines
Repetitive tasks
Handling heavy loads
Physically demanding
Manual dexterity
Attention to detail
Ability to distinguish between colours
Sound discrimination
Sitting
Combination of sitting, standing, walking
Standing for extended periods
Bending, crouching, kneeling