Job Title: IT Technician
Responsibilities:
- Provide technical support and troubleshooting for hardware, software, and network issues
- Install, configure, and maintain computer systems, printers, and other IT equipment
- Set up work stations and manage user accounts and permissions
- Monitor and maintain the local area network (LAN) infrastructure
- Respond to IT inquiries and provide excellent care and attention to issues
- Collaborate with other IT team members to resolve complex technical issues
- Document and track all support requests and resolutions
Experience:
- Proven experience in providing technical support in an office environment
- Strong knowledge of computer hardware, software, and networking principles
- Experience with Windows operating systems and Microsoft Office Suite
- Experience with LAN administration and troubleshooting
- Excellent problem-solving skills and attention to detail
- Strong communication and interpersonal skills
Benefits:
- Salary based on experience
- Health insurance paid by employer
- Retirement savings plan with employer match
- Paid time off
Requirements:
- Minimum of 3 years of experience in an IT role
- Ability to work independently and as part of a team
- Strong customer service orientation
- Excellent organizational and time management skills
Job Types: Permanent, Full-time
Salary: $50,000.00-$60,000.00 per year
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Schedule:
Ability to commute/relocate:
- Charlottetown, PE C1A 4P5: reliably commute or plan to relocate before starting work (required)
Experience:
- IT support: 3 years (required)
Licence/Certification:
- CompTIA A+ (preferred)
- Driving Licence (required)
Work Location: In person
