Manager, Corporate Communications
Manager, Corporate Communications
Office of the City Manager
Marketing & Communications
$108,065.00 - $139,439.00/Year
September 11, 2023
Our City, Our Future
St. John's is a progressive city with a strong connection to the past and a positive outlook on the future. As one of the oldest cities in North America we have a unique history, but we are also a growing city with the needs and opportunities of a modern urban population. The City of St. John's is committed to recruiting world-class talent and expertise to join our City staff, more than 1200 strong, who provide a vast array of valued services to the residents of St. John's and the metropolitan area. If you are an innovative thinker with a positive attitude and a commitment to quality, we want you to help us make St. John's a city where people want to live and feel they belong.
Reporting to the City Manager, the Manager, Corporate Communications will lead the strategic development, implementation, and ongoing management of internal and external communications and media relations for the City.
The Manager of Corporate Communications provides leadership and supervision to a team of marketing and communication professionals. This position provides communications planning and media relations support and advice. The Division develops, manages, and evaluates marketing and corporate communication strategies, public relations activities, and products. This position is also responsible for the City's corporate branding strategy through the development of tactics, tools and protocols to ensure consistency and quality of communication standards.
Provide strategic communications advice to senior management and Council, including ensuring City spokespeople are properly trained and prepared for engagement with stakeholders, the media and general public.
Participate as the City's liaison in the development of communications guidelines, standards, and strategies to assist senior management and Council in conducting communication activities.
Oversee the Communications and Marketing team in providing the City with a full range of communication support (writing clear press releases, public service announcements, speeches, and other related material.)
Coordinate responses to media inquiries and develop and maintain positive relationships with the media and outside stakeholders.
Develop and implement departmental communications procedures to effectively coordinate the design and production of print, electronic, and other communication products.
Oversees the management and content creation of the Cities internet and intranet pages
Develop and execute short and long-term communications strategies and materials that align with the City's corporate strategy.
- Create tools, processes, work plans, and reporting mechanisms for tracking projects and measuring progress.
Create employee communications and social media strategies and programs to engage employees in the City's strategic vision, values, and mission.
- Build strong internal relationships across the City.
Manages public relations activities including branding and positioning strategies to promote the City.
The successful applicant will be required to participate in all training programs applicable to this position and other related work. The above statements reflect the general duties considered necessary to describe the principal functions of the job identified and shall not be considered a detailed description of all work requirements that may be inherent in the job.
A university degree obtained from a recognized university in public relations, communications, public/business administration, political science, or a related field.
- Minimum 7 years of direct progressive experience in the field of public relations, and/or Minimum of 5 years of Supervisory/Management experience.
Must be self-directed, visionary and a broad thinker, utilizing foresight when examining issues and opportunities within the City.
- Strong analytical, communication, and planning skills.
Public sector experience is an asset.
Experience in a unionized environment is an asset.
Knowledge of municipal services would be considered an asset.
Successful performance in this position requires a focus on results, a service mindset with specific expertise and knowledge of current and innovative approaches to communication and marketing. Must have strong interpersonal, organizational, project management and execution skills to ensure successful delivery and implementation of the City's communications.
A combination of education and equivalent experience may be considered.
Hours of Work
Monday - Friday
9:00 a.m. - 4:30 p.m.
We wish to express our appreciation to all applicants for their interest and effort in applying for this position. However, only candidates selected for interview will be contacted. The City of St. John's does not accept applications in person, by email, fax or mail. Applications will be received up to 12:00 Midnight (Newfoundland Standard Time) on closing date.
This City of St. John's is an equal opportunity employer and is committed to the
employment of a qualified workforce which reflects the community's diversity.