Insurance Account Representative - Client Satisfaction (Service Team)
Are you ready for an awesome next step in your career?
Do you thrive on providing exceptional service in an enthusiastic way to Home and Auto insurance clients?
Do you wish to expand your knowledge and also work with our Commercial Auto and Property clients as part of our Service Team?
Do you have your General Level 1 License and 1 - 3 years of insurance experience in an Agency, Brokerage, or with a Direct Writer?
Do you want a steady, full time schedule that is Monday to Friday from 8:30 to 5:30 where most days you are able to leave at 5?
Do you find that a great work culture focused on Teamwork, best practices and continuous and constant improvement motivating?
Would you like a stable career with a solid income and great benefits?
Then this is the opportunity for you!
Main responsibilities
Able to provide "wow factor" service to our clients so they wish to have all their insurance needs met by us
Be an expert on client follow up and follow through
Explain coverages
Complete policy changes
Follow up for policy information
Review renewals with clients
View insurance needs in a "holistic" manner and offer appointments to clients for all lines of insurance
Delight and retain clients
Be so helpful that clients refer friends and family
Qualifications
General Level 1 Insurance Agent License
1 - 3 years of insurance experience in an Agency, Brokerage, or with a Direct Writer
Passionate about delighting clients with exceptional service
Extremely coach-able, a quick learner and love ongoing training
Benefits
$60,000 per year base salary
Opportunity to earn $12,000 per year in bonus income based on completion of input activities with clients
(not policy sales or commissions)
Fitness Club gym membership
Health and Dental Benefits
Group RRSP with matching
4 weeks paid vacation
Must have a vehicle to commute to each of our offices on a rotational basis
North: 1933 18 Ave NE, Suite 201, Calgary, AB, T2E 7T8
South: 90 Cranleigh Dr SE, Unit 7, Calgary, AB, T3M 1J7
These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees.
