Requisition Details:
Employment Status: Regular, Full Time (1.0 FTE)
Program: Information Technology
Number of Hours Bi-Weekly: 75
On Call: No
Travel: Yes
Location: The candidate must reside in the province of Nova Scotia.
The position is remote but does require on-site attendance periodically in sites across NS.
Job Summary:
The Systems Administrator IT maintains and enhances all network infrastructures at VON. This
includes overseeing all servers, email platforms, Master Data Management (MDMs), firewalls,
switches, and other equipment\systems.
Key Responsibilities:
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Maintains the network infrastructure including all servers, firewalls, switches and other
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equipment.
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Upgrades network components as newer technology becomes available.
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Backup servers and restore data when required.
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Updates Cisco ASA firewalls and Switch configurations as needed.
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Oversees Antivirus protection for all computers and servers.
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Manages Microsoft Exchange servers with advanced server configurations.
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Assists with mailbox administration and migrations across separate environments.
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Supports Windows 2012 / 2016 Servers in a Hyper-V clustered environment.
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Manages user access, privileges and security.
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Oversees patch management process for all servers and workstations.
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Supports, maintains and administers third party applications and devices.
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Supports MDM applications such as Airwatch and has an understanding of other industry
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standard MDM platforms.
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Responds to any server issues including Mailbox server failover and cluster management.
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Administrates and evaluates anti-spam and anti-virus products.
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Works as a technical resource on assigned projects.
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Maintains appropriate documentation.
Common Responsibilities:
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Promotes the goals and values of VON and their role as an integrated community care
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provider.
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Promotes a safe and healthy workplace ensuring workplace conduct and activities are in
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accordance with the provincial Occupational Health and Safety Act and Regulations and
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compliant with the VON Safety Management System, including all Policies, Safe Work
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Practices and Procedures.
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Abides by all VON policies and work practices.
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Abides by all confidentiality and protection of personal information policies, regulations and
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practices and ensures appropriate safeguards are in place within their role.
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Works in collaboration with other staff in a team approach to service delivery.
External and Internal Relationships:
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Communicates & works daily with members of the IT/IS team.
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Collaborates with technical staff at ISPs / network providers, hardware and software vendors,
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hosting/data center vendors, & mobility network providers to resolve issues & technical
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problems.
Education, Designations, and Experience:
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Post-secondary education in Computer Science, Computer Engineering, or a related field
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A minimum of five (5) years of experience working in the information technology field as a
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Systems Administrator.
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Experience with Windows Server 2008 / 2016 experience.
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Experience with Exchange 2010 / 2013 / 2016.
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Experience with Active Directory administration.
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Experience with Veeam backup software.
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Experience with Bitdefender Gravity Zone antivirus application.
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Cisco ASA firewall administration (CCNA or CCIE).
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Detailed knowledge of MTA, DNS, and SMTP Protocols.
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Certification or training for AirWatch MDM platforms.
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Basic understanding of ISP whitelisting, feedback loops, greylist compliance, and preventing
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blacklisting.
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Familiarity with Exchange APIs.
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Microsoft Exchange Server Certification MCITP is an asset.
Skill Requirements:
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Proven ability to be an effective participant in a team-oriented collaborative environment
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Strong problem solving and analytical skills, initiative, eagerness to learn and the ability to
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work independently or within a team structure.
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Able to balance multiple assignments on a daily basis and to manage time appropriately with
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minimal supervision.
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Demonstrated ability to maintain a professional demeanor under stress.
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Ability to use verbal and written communication effectively with all levels of staff within the
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organization.
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Demonstrated aptitude and ability for both logical and abstract thinking.
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Effective customer service abilities that allows for the delivery of positive client experiences.
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Familiarity with Exchange APIs Thorough knowledge of Active Directory.
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Strong attention to detail.
Other:
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Must be willing to work outside of regular business hours as needed for migrations, system
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upgrades and other activities where required.
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A current and original copy of a satisfactory Criminal Records Check is required.
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A Vulnerable Sector Search and/or Child Abuse Registry Check may be required.
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Ability to speak French is an asset in French Designated areas
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The use of personal protective equipment (PPE) may be required
About us: VON is a non-profit organization that provides clinical, personal, and social support to people who want to live every day to the fullest while remaining in their own homes and communities
What we can offer you:
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Competitive salaries and vacation time
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Tiered Benefits (health, dental, LTD) & an Employee Assistance Program
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Defined Benefit Pension Plan with company contribution
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Opportunity to use your skills and expand your knowledge
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The opportunity to make a difference in your community
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Work with an organization that is 125 years strong
Work Conditions and Physical Capabilities: fast-paced environment; attention to detail; lift and carry using appropriate lifting techniques; walk, sit, stand, and climb stairs; grip and fine hand movements.
VON Canada is committed to meeting the needs of persons with disabilities and to providing accessibility accommodations for candidates who require them. If you are in need of accessibility support, please visit our website at http://www.von.ca/en/accessibility for further details.
