We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit
What You’ll Be Doing
You’ll be joining CIBC’s Business Effectiveness team. As a Business Consultant, you’ll support end-to-end project implementation and act as a subject matter expert in both the Croesus portfolio management system and our business. You are an experienced and well-rounded professional who can leverage your data analytical and strategy development skills to support, present and sell your ideas. You are a leader who acts as a business owner and can take an idea right through to implementation as you collaborate with a diverse team to create and build flexible, innovative solutions that deliver a best-in-class client experience.
At CIBC we enable the work environment most optimal for you to thrive in your role .You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.
How You’ll Succeed
Understanding and Documenting Requirements - Work closely with business partners to gather complex business requirements and facilitate solution design discussions to ensure you meet project needs. Build strong relationships, lead discussions, listen and ask the right questions to ensure solutions meet requirements.
Solution Design - Build client-focused solutions that meet business requirements. Prepare and validate solution design documents around areas such as scope clarification, solution requirements, and quality assurance.
Leading and Mentoring – Support end-to-end project implementation as a subject matter expert, and provide guidance to a diverse team of technology and project professionals. Maintain a collaborative work environment and support team members to resolve organizational, operational, and process problems.
Organization - Oversee requests from various stakeholders and thoughtfully create and/or edit a wide variety of presentation and communication materials (e.g. key messages, communication plans, tactical deliverables, presentations etc.)
Communication - Superior interpersonal and communication skills sufficient to convey or present factual and conceptual information on issues which require detailed explanation and interpretation.
Production Support - Conduct investigation and provide resolution(with help of developers when needed) for issues brought up by business.
Data Governance - Act as a resource and subject matter expert relating to data governance requirements and processes.
Who You Are
You have a bachelor's degree/diploma in Business, and/or Information Technology Systems (or equivalent work experience), and you’ve spent at least 3 years in a BSC role leading projects and designing solutions. It’s an asset if you have experience with Agile methodologies, and Application and/or Architecture Development.
You are a certified professional. You have completed the Canadian Securities Course (CSC) and/or have experience in the brokerage industry.
You have working knowledge of financial product concepts and calculations (bond amortization, accrued income, expected income, yields).
You’re driven by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way. Experience using SQL, Azure Dev Ops, Quality Assurance, and advanced Microsoft Excel skills is an asset.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
What you need to know
Toronto-81 Bay, 12th Floor
Accountability, Agile Methodology, Business, Business Analysis, Business Requirements, Communication, Deliverables Management, End-to-End Testing, Facilitation, Financial Analysis, Information Technology (IT), Innovative Solutions, Microsoft Access VBA, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Production Support, Project Implementations, Quality Assurance (QA), Teamwork