Simem America with offices in New Hampshire, specializes in the supply of concrete mixing and batching solutions, automated production systems, shotcrete plants, and grout plants for the Precast, Roads, and Civil construction industries.
Simem America’s team consists of a broad group of experienced professionals ranging from solution design, engineering, manufacturing, automation, and installation, plus after sales technical support and spare parts service.
We are looking for a highly organized Operations & Projects Support Coordinator to assist with the management of daily business activities and project tasks. Responsibilities of the Operations & Projects Support Coordinator include assisting with resource allocation, organizing engineering and sales support materials, arranging, and assisting with various IT and software configurations to support the connectivity of marketing, sales, engineering, project management, equipment installation, and customer service.
To be successful as an Operations & Projects Support Coordinator, you should be able to resolve challenging situations efficiently and have excellent communication and organizational skills.
Simem America is the USA entity of SIMEM S.p.A. – an original equipment manufacturer of concrete production machinery, based in Minerbe (Verona),Italy
The Role
· Assist with the management of daily operational activities
· Perform project tasks for internal improvement initiatives and customer jobs
· Support software configuration needs, document management and template creation, sales drawings and drafting needs
· Prepare customer facing quotes/offers for direct sales or dealer delivery to client
· Coordinate and recommend the proper allocation of resources to ensure deliverables
· Assist with project management by creating assignments, completing assignments, tracking progress, and resolving issues
· Help support internal and external stakeholder relations
· Prepare and maintain operations documents and reports
· Perform minor tech support and service to customers as needed
Work Experience
· 2 to 3+ years of project support and software systems configuration experience
· 2 to 3+ years of heavy equipment and construction experience in a B2B environment
· Prior work experience in sales or customer service.
Desired Skills and Competencies
Communication Skills
· Ability to effectively communicate and explain ideas or concepts in simple terms
· Strong verbal and written communication skills
· Ability to collaborate with others and work towaa common goal
Analytical Skills
· Ability to solve problems that may arise
· Ability to analyze data
Team and Independent Worker
· Ability to work independently and at times with minimal supervision
· Ability to build relationships and work well across company functions
· Experience in a collaborative team environment
Time & Project Management
· Ability to manage multiple assignments simultaneously and have good organizational skills
· Effective time management skills, ability to meet deadlines, and prioritize accordingly
Business Acumen and Skills
· Understanding of business processes and business management
· Demonstrates a strong customer orientation
· Ability to meet individual and team goals
Behavioral Traits
· Proven ability to quickly learn new applications, processes, and procedures
· Demonstrates a strong attention to detail
· Communicates a "can do" attitude and positive outlook
· Professional image with ability to form good partner relationships across internal and client functions
General Skills
· Strong interpersonal skills
· Proficiency with Microsoft Office Suite
· Knowledge of or ability to use CRM tools, AutoDesk Inventor Suite, AutoDesk Vault.
education & OTHER requirements
· Bachelor's degree from a four-year college or university in a related field preferred
· Ability to travel abroad if required
· Valid US driver’s license
Job Type: Full-time
Pay: $90,000.00-$115,000.00 per year
Benefits:
- Dental care
- Employee assistance program
- Paid time off
- Vision care
Schedule:
Experience:
- Project support and software systems configuration: 3 years (required)
- CAD: 4 years (required)
Work Location: In person
