Who are we?
Teknion creates furniture that connects people, technology and spaces. We hold to a simple yet powerful principle: design does matter. We are a different kind of company–one with an entrepreneurial spirit defined by passion, curiosity and bold, creative thinking. A privately held company with a youthful entrepreneurial spirit, we recognize the vast skills, knowledge, perspectives and cultural contributions that diversity brings to Teknion. Because different perspectives and experiences trigger creativity and innovation, diversity is integral to our success. Our employees are the heart and soul of our business. To support their development is to enhance our biggest asset.
What will you be doing?
The Coordinator ensures an excellent Client Experience for every visitor to the local Teknion Showroom, takes responsibility for an immaculate and well-managed showroom, organizes meeting schedules, catering and client assistance as required. This position assists the Western Sales Team in all showroom-based activities, with the ultimate goal of furthering the achievement of the regional Sales Team sales objectives. He/she will ensure their conduct, demeanour and grooming meets the high professional and ethical standards reflective of a professional workplace and reflect the Teknion Brand. The coordinator will manage the day-to-day office/showroom operations of the local Showroom facility. The role will also provide administrative assistance to Regional Vice Presidents, Regional Sales team and administrative support to the regional team. Provide RFP Support with Powerpoint submissions for the Western Canada Sales team.
Specific Accountabilities
Client Experience
- Greet visitors
- Provide services necessary for effective showroom presentation. Arrange catering for frequent lunch and learns and client meetings. Provide refreshments for visitors to the showroom. Arrange gifts as required.
- Conduct showroom tours for “drop in” visitors, as a back-up to sales team
- Ensure all literature, fabric & finishes and supplies are up to date and available to sales staff; order literature/samples from Teknion Fulfillment; set-up and maintain general filing areas.
- Coordinate technology set-up to support client meeting/presentations
- Liaise with Teknion HQ re new product launches and showroom reconfigurations/changes
Showroom Operations
- Co-ordinate all aspects of the showroom to ensure effective function of the showroom.
- Manage all aspects of showroom facilities- furniture, lighting, heating, phone & data systems interior upkeep
- Supervise cleaning staff
- Order and maintain office supplies
- Provide technical support for all office equipment– phone, computers, printers, photocopiers.
- Maintain Business Centre, including ordering and stocking of office supplies, stationery, courier packaging and maintenance of the photocopier
- Oversee Kitchen Cleanliness, manage team expectations – Dishwasher duties etc.
- Prepare boardroom (conference lines, refreshments, IT, agendas) and clean up for team meetings
- Order catering for offsite lunch & learns
Administrative Support
- Provide administrative support to Regional VP, i.e. expense reports
- Provide administrative support to sales staff
- Submit IT Request forms for New Employees and other requirements for a new hires, business cards, Corporate Credit Card
- Maintain Teknion Gift program ordering and packaging
- Update Salesforce.com
- Prepare boardroom (conference lines, refreshments, IT, agendas) and clean up for team meetings
- Manage Cheque Requests, Invoicing and Vendor Master Records
- Maintain and update Regional Sales Calendar
- Maintain and update Marketing Calendar in SFDC
- Track Vacation Requests
RFP Coordination
- Coordinate RFP responses by collecting information from Teknion and dealer sales for input to the final document, review and edit the final document, and handle printing and bundling of RFP final package.
Event Coordination
- Assist RVP in planning weekly Sales Team Meetings
- Coordinate Webinars
- Assist RVP in planning and executing Regional Sales Meetings
- Assist with event coordination for sales and marketing events ie. Dealer Holiday Party etc.
- Provide help and assistance as required on designer/dealer events
- Participation in evening events/after-hours will be required from time to time
What skills, experience and education are we looking for?
- Minimum 3 years of related experience, with a background in a customer service-oriented environment
- Must be highly organized with the ability to multi-task
- Must be a resourceful, detail oriented and flexible individual
- Excellent interpersonal and communication skills
- Proficient in Microsoft, Word, Excel, and Powerpoint.
- Database knowledge is also an asset
- An understanding of the Architecture and Design Industry would be an asset
Why should you grow with us?
- Competitive Salary
- Company Paid benefits
- Group RRSP plan
- Pension Plan
- Excellent work environment and culture
- Corporate perks and discounts year round
- Our People
Teknion is committed to supporting a culture of diversity and accessibility across the organization, starting with the hiring process. It is our priority to remove barriers to provide equal access to employment.
Teknion welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. All information received in relation to accommodation will be kept confidential.
By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position.
