Date Posted: 09/20/2023
Req ID: 34032
Faculty/Division: Asst VP - Operations & Services
Department: Property Management - Facilities & Services
Campus: St. George (Downtown Toronto)
Position Number: 00039755
Description:
About us:
The University of Toronto is a trailblazer not only in academia and research but also in ensuring operational excellence. U of T’s Facilities and Services group works diligently to make sure all stakeholders have a safe, clean, comfortable, attractive and sustainable environment in which to learn, teach and play.
The Facilities & Services portfolio includes the operation and stewardship of over $5 billion in physical assets at the St. George campus situated in the heart of Canada’s largest city. We manage and provide service to over 120 buildings totaling 15 million square feet plus the operation and management of an extensive district energy system supporting more than 150 buildings. Not onlyare we One of Canada's Best Employers, we are one of Canada's Greenest Employers.
Your opportunity:
This is a very exciting time for Property Management at the University. As the principal contact for clients service needs across the campus, the group has recently undertaken an organizational review and identified areas of improvement to create a best-in-class client experience. This position was created to support a high performance team culture, foster staff development, and ensure a seamless client experience. Reporting to the Senior Property Manager, the incumbent will work with a team of Property Managers, supporting and assisting them in managing a very diverse collection of University facilities. This position is critical in delivering a best-in-class client experience for a broad range of stakeholders across the campus.
Your responsibilities will include:
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Supporting the Senior Property Managers with improving processes and documentation; and assisting Property Managers in completing projects; and, may be responsible for personal projects involving campus-wide initiatives
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Completing Service Orders for clients
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Administer the tendering process; Ensure contract and service provider documentation is current
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Managing renovation projects funded by the client; managing building envelope projects funded through the department; Informing clients and stakeholders of project progress
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Checking that contracts are fulfilled, monitoring accounts for a project and/or program, reconciling and project closure
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Conducting routine building inspections, identifying and reporting facility repair and/or maintenance needs
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Assisting with, or creating, various reports such as Service Order tracking and analysis
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Responding to urgent issues and emergencies; coordinating repairs and business resumption
Essential Qualifications:
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Advanced College Diploma (3 years) in property or facilities management, or, acceptable combination of equivalent experience.
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Minimum three years in a property management, facilities management or construction environment
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Experience in contract adminstration
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Knowledge of and/or experience with Occupational Health & Safety regulations, regulations for hazardous material (mould/asbestos) control, CCDC2, and Ontario Building and Fire Codes
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Proficiency in Microsoft Office (Excel, Word, Outlook, Power BI, etc.)
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Strong skills in using a web-based service management system
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Excellent oral and communication skills with highly developed interpersonal skills
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Strong in organization and planning
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Proficient analytically and comfortable with budget management
Assets (Nonessential):
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Certification in BOMA/IREM or CET
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Knowledge of SAP
To be successful in this role you will be:
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Adaptable
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Communicator
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Cooperative
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Efficient
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Possess a positive attitude
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Proactive
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Problem solver
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Team player
Closing Date: 09/29/2023, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 12 - $78,308 with an annual step progression to a maximum of $100,144. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Facilities/Ancilliary Services
Recruiter: Lucy Katehos
Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.
