Putting people first, every day
BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.
Our National Office is looking for a Manager, to join the IT Project Management Office/Project Services team. Reporting to the Senior Manager, Solutions Delivery, the Manager will oversee a team of Product/Project Managers, Project Coordinators/Analysts and Business System Analysts in the successful execution and delivery of business and/or technology products/projects across all aspects of the organization.
Accountable for providing product/project management and business analysis practice leadership, supporting portfolio management, resource and capacity management, and financial management to support the overall firm's business and technology strategy
Ensure product/project teams are equipped to meet approved timeframe, scope, quality, and budget expectations
Define BDO product/project management and business analysis standards, operating procedures, processes, and tools to ensure cost effective and timely delivery of initiatives and products/projects
Drive the continuous improvement of product/project management and business analysis capabilities identifying opportunities for efficiencies and improvements supporting effective product/project delivery
Support the use and configuration of Project Portfolio Management (PPM) tools, dashboards, integration with other IT tools, project prioritization, and budget planning
Champion product/project management and resource capacity management across the technology team while effectively aligning resources against prioritization
Collaborate with Senior Management to effectively align the Product/Project Management Framework (PMF) with IT Standard Operational Procedures (SOP), Incident Management processes, Change Advisory Board (CAB) processes, System Development Lifecycle (SDLC), Agile Methodology including SCRUM, etc.
Act as a point of escalation for direct reports to effectively address bottlenecks, risks, and issues
Work with Senior Management on defining performance audit metrics and establishing performance monitoring for Product/Project Managers, Project Coordinators/Analysts and Business (System) Analysts
Effectively manage, mentor and coach Project Services staff by setting performance expectations, establishing performance goals, and providing performance feedback to support career development
Establish, develop, and maintain strong relationships with key business functions, Service Line partners and other stakeholders, both internally and externally, ensuring business and technical objectives are met
Manage IT/technology department portfolio review meetings providing progress status updates to Senior Management
Manage products, programs and projects as required based on resource needs
How do we define success for your role?
You demonstrate BDO's core values through all aspect of your work: Integrity, Respect & Collaboration
You understand your client's industry, challenges, and opportunities; client describe you as positive, professional, and delivering high-quality work
You identify, recommend, & are focused on effective service delivery to your clients
You share in an inclusive & engaging work environment that develops, retains & attracts talent
You actively participate in the adoption of digital tools and strategies to drive an innovative workplace
You grow your expertise through learning & professional development
Your experience and education
A university degree or college diploma in Software Engineering, Computer Science or Business Administration or equivalent work experience
Project Management Professional (PMP) and Business Analysis Professional (CBAP) or equivalent
Agile certifications such as PSM, CSM, PMI-ACP or equivalent considered an asset
5+ years of direct work experience in a Product Management, Project Management role managing medium to large IT initiatives related to IT infrastructure, architecture, web development, and IT security
5+ years of direct work experience in a Business Systems Analyst role with emphasis on requirements lifecycle, system analysis and design, UML, and process re-engineering
5+ years of direct work experience leading, managing, and coaching Product/Project Managers and Business System Analysts including conducting performance reviews and evaluations
Strong working knowledge and experience with Portfolio, Program and Project Management Lifecycles (PMLC), System Development Lifecycle (SDLC) methodologies (Waterfall, Agile, Iterative), Product Management, Project Management and Business Analysis best practices and Business Analysis tools, activities, and methodologies
Strong working knowledge and experience in MS suite of products (Word, Excel, Visio, Project, SharePoint, Azure Dev Ops, Jira, Visual Studio, Power BI), Project Portfolio Management tools (MS Project Online)
Excellent facilitation, presentation, verbal, and written skills with the ability to convey complex ideas to both business and technical staff
Excellent analytical, time management skills with the ability to manage multiple assignments simultaneously with tight deadlines
Self-development skills to keep up to date with fast-changing trends and industry standards (PMI, IIBA)
Experience working with a Quality Assurance (QA) team an asset
Experience working in professional services and/or service delivery an asset
Our people-first approach to talent has earned us a spot among Canada's Top 100 Employers for 2023 . This recognition is a milestone we're thrilled to add to our collection of awards for both experienced and student talent experiences.
Our firm is committed to providing an environment where you can be successful in the following ways:
We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.
We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.
We support your achievement of personal goals outside of the office and making an impact on your community.
Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.
Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.
Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Chief Inclusion and Diversity Officer, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us .
Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.
Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It's about creating work experiences that meet everyone's needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.
Ready to make your mark at BDO? Click "Apply now" to send your up-to-date resume to one of our Talent Acquisition Specialists.
To explore other opportunities at BDO, check out our careers page .