You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Job Description:
Reporting to the Manager, Benefits & Well-Being for Canada, this role is a temporary 12 month opportunity to support our employees to achieve lifetime financial security and live healthier lives. The Benefits & Well-Being Consultant provides subject matter and analytical expertise for our benefits, retirement & savings and well-being programs. This is an exciting opportunity to make a significant impact on the delivery of HR total benefits initiatives, with a focus on providing a modern, compelling and integrated experience for our employees.
What will you do?
Be the subject matter expert and internal advisor for a range of benefit and well-being programs, policies and processes including (but not limited to):
Deliver foundational projects and assignments with limited support from Manager, Benefits and Well-Being, projects including (but not limited to):
Investigate and resolve complex inquiries from employees (active and on leave) and retirees related to our benefit and savings programs (tier 2 inquires)
Ensure accurate process documents are maintained with timely updates reflecting newly passed legislation and/or contractual changes
Continuously improve Total Benefits process and identify automation / optimization opportunities, where applicable
Conduct data analysis and create graphs and charts using Excel to illustrate the successfulness of project / initiative outcomes
Focus on the employee experience and identify ongoing opportunities to educate, enhance and innovate our programs
Partner with internal departments and external service providers to ensure the overall efficiency of our programs and resolve any issues in a timely manner
Perform other operational duties as assigned including (but not limited to) updating member records related to demographic changes as well as benefit record changes, responding to members, processing deaths, administering leaves & return adjustments
Provide guidance, direction, and training for less experienced team members
What do you need to succeed?
A thorough understanding of foundational Group Benefits programs and processes, along with other employee benefit arrangements (ie vacation and time off programs, leaves of absence, etc.)
Strong knowledge of benefits & insurance products
Working knowledge of retirement & savings products
Proficient Microsoft Excel skills and spreadsheet analysis
Excellent problem-solving skills
Focus on accuracy and attention to detail
Employee centric and continuous improvement mindset
Creative and innovative thinker, with a passion for improving employee experiences
Excellent interpersonal, communication and consulting skills
Ability to manage multiple and shifting priorities in a fast-paced, high volume environment
Solid knowledge and understanding of HR programs
Education & Experience Requirements:
2 - 5 years experience in plan sponsored benefits programs
University degree or equivalent experience.
Ability to communicate in French is an asset
What's in it for you?
Exposure: Collaborate with other benefits industry experts in Sun Life Group Benefits and pension industry experts in Sun Life Group Retirement Services.
Be Appreciated: Your success and accomplishments will be recognized and celebrated.
Drive Change: We want to hear your great ideas on industry best practices and ways to improve the employee experience. You will have the opportunity to find and lead process enhancements.
Enjoy: An inclusive, flexible, and supportive workplace. #LI-HYBRID
The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.
Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.
Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to [email protected].
At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.
Salary Range:
51,100/51 100 - 82,800/82 800
Job Category:
Human Resources
Posting End Date:
28/09/2023
