Introduction
As a Package Consultant at IBM, get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing, developing and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills, business knowledge, and technical expertise to effectively integrate packaged technology into our clients' business environment and achieve business results.
Your Role and Responsibilities
The consultant will configure SuccessFactors, as well as assist clients in the selection, implementation planning, fit analysis, testing, rollout and post-implementation support of SuccessFactors HR applications. A consultant in this area will also be responsible for understanding and developing business process requirements with a client that utilize SuccessFactors to support business needs. The consultant will also be involved in improving operational metrics, business case development & performance measurement. He/she will provide functional knowledge & manage client relationships within context of individual role. He/she will act as a mentor and counsel junior team members.
This role assists clients in the selection, implementation, and production support of application packaged solutions. They use in-depth consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the clients' business environment in order to achieve client expected business results.
Required Technical and Professional Expertise
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Bachelor’s Degree or higher
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SuccessFactors Mastery training in Employee Central
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Strong expertise in Position Management, Personal Time Off and Employee Integration Center
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Readiness to travel Up to 4 days a week (based on project requirements)
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Experience in Human Resource (HR) business process design and development, running workshops and gathering requirements
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At least two end-to-end SuccessFactors implementations
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Deep SuccessFactors administration and provisioning expertise
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Proficient knowledge of XML
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Demonstrated leadership in professional setting
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Self-starter that is capable of working effectively as part of a team; in-person and remotely
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Strong consulting skills, including analytical thinking, problem solving, and superior communication, presentation, and interpersonal skills
Preferred Technical and Professional Expertise
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Experience implementing SuccessFactors Employee Central with Benefits Administration
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Training in other modules of SuccessFactors
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Previous employment in a Human Resources-related capacity; functional roles in Payroll and Compensation are a strong plus
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Previous implementation experience with SAP HCM, or other established on-Premise or on-demand Talent Management solutions (i.e. Taleo, Workday, ADP, Peoplesoft, Oracle, SAP, Kronos, etc).
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Previous SAP HCM Payroll implementation experience
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Knowledge of and understanding of the integration between SAP and SuccessFactors
About Business Unit
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
Your Life @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
About IBM
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location Statement
Must have the ability to work in Canada without sponsorship.
This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk, Donetsk, Kherson, and Zaporizhia regions of Ukraine) on a work permit, you are not eligible for employment in this position.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
