Job ID: 41041
Job Category: Human Resources
Division & Section: Seniors Services & Long Term Care, LTC Strategic Workforce & Planning
Work Location: UNION STATION
Job Type & Duration: Full-time, 3 Temporary vacancies (ending December 31, 2025)
Salary: $86,500.00 - $108,459.00 annually
Shift Information: Monday to Friday, 35 hours per week
Affiliation: Non-Union
Number of Positions Open: 3
Posting Period: 25-SEP-2023 to 10-OCT-2023
Job Summary:
To identify, develop, implement, and coordinate and review a range of recruitment solutions/initiatives, contributing to the business strategy and workforce planning. Identify, address, and resolve emerging workforce issues related to recruitment/staffing, and propose opportunities for improvement to build organizational capacity.
Major Responsibilities:
- Partner with hiring managers to lead and facilitate end-to-end recruitment solutions to meet divisional priorities by developing and implementing effective and innovative approaches to recruitment strategies, assessment development and selection, working in collaboration with corporate partners.
- Work in consultation with hiring managers in the development of recruitment plans, including job descriptions, qualification statements, assessments, and interview questions, in collaboration with corporate partners.
- Screen candidates and developing short-list for interview in compliance with divisional and city policies and the relevant collective agreement(s).
- Participate on panel interviews and provide guidance and advise on candidate selection.
- Identify and implement innovative and proactive recruitment strategies to attract highly skilled candidates from diverse backgrounds.
- Utilize recruitment expertise to recommend options and enable effective business decisions.
- Establish and maintain effective relationships with hiring managers and corporate partners to build and support recruitment strategies.
- Implements detailed plans and recommends policies/procedures regarding program specific requirements.
- Conducts research into assigned area ensuring that such research takes into account developments within the field, corporate and divisional policies and practices, legislation and initiatives by other levels of government.
- Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
- Develops and implements business solutions to support divisional/sectional organizational development efforts, including organizational assessments, change management, communications, workforce planning, employee engagement, workforce and leadership development, business process improvement, and organizational redesign.
- Develops and implements plans associated with the section/division strategic plans which includes plan development, communication, documentation, delivery, tracking, monitoring and improvements.
- Develops and implements a process to strategize with stakeholders in the development, planning and forecasting of workforce complement and competency needs for current, short and long term business needs.
- Builds strong partnerships and consulting relationships with divisional/sectional management groups to understand business strategy, development needs, deliver services to address human capital needs to achieve continuous improvements.
- Develops and maintains contact with other recruitment professionals and is familiar with current theory and practice in the field.
- Undertakes research and analysis and makes recommendations relating to workforce and organizational strategies, systems and initiatives.
- Provides strategic direction on the analysis of workforce issues, short and long term planning and the development of related policies and procedures.
- Leads assigned projects, ensuring effective teamwork and communication, high standards of work quality and organizational performance and continuous learning.
- Designs, develops, collects and analyzes evaluation data and needs assessment data to create workforce business solutions and/or update appropriate training programs on an ongoing basis.
- Develops and implements a process to strategize with stakeholders in the development, planning and forecasting of workforce complement and competency needs for current, short and long term business needs.
- Ensures that corporate policy and division principles are reflected in workforce business solutions.
- Recommends, designs, re-engineers and facilitates policies, procedures and processes regarding program specific requirements and to support high quality service, continuous improvement and service equity.
- Ensures the systematic and timely gathering, aggregation and analysis of labour market intelligence on a diverse range of workforce requirements for current and future implications to serve as a basis for resource strategy options and plans.
- Provides leadership in the effective use of consulting concepts, models, analytic frameworks, technologies and tools.
- Monitors learning gaps, trends and leading practices to inform talent management decision making and strategy development.
- Identifies development needs and trends in the organization and recommends and implements a variety of programs and initiatives.
- Ensures that the project expenditures are controlled and maintained within approved budget limitations.
- Travels to various locations as required to conduct divisional business.
Key Qualifications:
- Post-secondary education in a relevant discipline or the equivalent combination of education and/or experience in human resources. CHRP/L professional designation is an asset.
- Considerable experience overseeing end-to-end recruitment processes in a complex public or private sector organization, with experience specifically in a unionized environment considered an asset.
- Experience working within a fast-paced and heavily structured, multi-disciplinary team, and managing a high volume of recruitment activities with fluctuating deadlines and priorities.
- Experience in interpreting, applying and administering collective agreements.
- Experience in consulting, coaching and leading change initiatives with a variety of audiences including management.
- Experience analyzing and reviewing data, research, business operations, business processes, and making recommendations to improve the efficiency and effectiveness of current work methods and technology tools.
- Strong ability to establish effective working relationships with various stakeholders using a consultative approach and ensuring the delivery of superior customer service.
- Utilizes consultation and advisory skills with the ability to work at all levels of the organization in assessing organization needs and developing and implementing effective programs and strategies within a unionized work environment with the focus on organizational effectiveness, employment equity, workforce acquisition, workforce developments and engagement.
- Knowledge of payroll administration and complement managements in a large organization.
- Excellent problem solving and conflict resolution skills with the ability to identify solutions and manage competing stakeholder needs.
- Strong ability to address current and future recruitment/workforce challenges, anticipating possible complications and developing creative strategies/solutions using diverse perspectives to achieve key objectives.
- Advanced written and verbal communication skills.
- Excellent computer skills with the ability to use a variety of software, such as MS Office Suite. Experience with SAP and Success Factors is considered an asset.
- Ability to exercise judgment and discretion when dealing with matters of a confidential or sensitive nature.
- General knowledge of legislation and policies affecting the human resources development of a diverse workforce in a unionized environment.
- Demonstrated competencies that include highly developed human relations, communications, negotiation, analytical and conflict resolution skills.
- Ability to work collaboratively in a team environment and also independently with minimal guidance.
- Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity, and respectful workplaces.
As a condition of employment with the Senior Services and Long-Term Care Division, selected candidates will be required to provide a satisfactory Police Reference Check (PRC) with vulnerable sector screening, tuberculosis screening and proof of immunization in accordance with the Fixing Long-Term Care Act, 2021 (O.Reg. 246/22).
Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.
Accommodation
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.
