As a Salesforce Developer, you will be responsible for designing and developing customized solutions within the Salesforce platform. This will involve meeting with project managers, analyzing project objectives, coding new Salesforce applications, creating customer workflows, maintaining user roles, and troubleshooting applications errors.
Essential Duties/Responsibilities
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Translate the client's business objectives into technical requirements covering all aspects of the functionalities.
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Demonstrated ability to effectively communicate technical issues and resolve problems at all levels of the organization both internally and externally.
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Review the code to ensure requirement coverage and adherence to best practices.
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Provide and develop optimized solutions according to Salesforce best practices
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Participate in cross-functional teams that address strategic business issues involving CRM and sales operations.
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Create and maintain documentation on processes, policies, application configuration and help related materials for users as Salesforce applications are developed.
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Assist with user requirement sessions and document user requirements to address changing business needs.
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Contribute on the technical side of business projects and create solutions to meet challenges, including performing detailed analysis of technical and business requirements.
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Ability to work independently and engage supervisor as needed. Ability to handle full workload and meet proposed deadlines.
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Regularly assess CRM/Salesforce applications and tools to identify and implement efficiencies and potential opportunities for improvement.
Required Skills & Experience
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In-depth understanding of SFDC CRM application (Sales, Service, CPQ) Capabilities and constraints
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Applied knowledge of the solution definition, design, layout and configuration of the SFDC implementation and related applications
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Ability to develop practical solutions and methodologies; develop point-of-view, delivery methodologies, etc. as related to SFDC
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Full understanding of project life cycle and development methodologies
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Ability to interact with technical and functional staff at all levels across different countries and Time zones.
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Must be creative, innovative and be able to work in a fast-paced environment with the ability to abstract detail into larger patterns, familiarity with user-centered analysis and evaluation techniques
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Self-Starter who can manage multiple tasks simultaneously with minimal supervision
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Excellent oral, written communication and presentation skills
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A minimum of 4 years of experience in technology implementation for full lifecycle CRM projects.
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4+ years of technical experience on the Salesforce.com platform
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Ability to develop Salesforce customizations (Apex/VF) and to develop and execute data migrations
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Strong hands-on coding skills with Visual Force and force.com
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Bachelor's Degree in computer science or related field required
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Experience working with Salesforce Lightning UI, Lightning components (Aura, LWC)
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Experience with Web services, Callouts, SOAP API, REST API
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Experience/ Knowledge on service cloud Live Agent, Einstein BOT, Partner, Customer communities
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Experience/ Knowledge on CPQ cloud Product Selection, Bundling and Configuration Rules, Pricing and Discounting, Quote Output Generation, Contracting Process
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Salesforce Platform Developer 1, Salesforce Certified CPQ Specialist certifications mandatory. Good to have Platform Developer 2 certification.
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Strong understanding of Salesforce Design and Development Best Practices, Apex Design Parameters, Governor Limits, Shared Platform Best Practices
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Facilitate code sharing and control by regularly submitting code to concurrent version system repository
What We Offer:
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Company subsidized Group Benefits for Life, Health, and Dental insurance, including Accidental Death & Dismemberment, and Long-Term Disability;
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Group RRSP with matching contributions to DPSP;
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Employee Assistance Program;
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Education Assistance;
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Paid Vacation (15 days), Personal Days and Floater Days; and
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Company Sponsored Diversity Groups.
What We Bring:
We want Quadient to be a place where we are all able to bring our whole selves to work and where our differences are embraced and celebrated. We operate in diverse areas, cultures and communities; our customers are as unique as we are. We celebrate our shared commitment to great work — and to each other. As a diverse collective of thinkers and doers, we are continuously inspiring innovation.
Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They make us EPIC. Together.
About Quadient:
At Quadient, we exist to help organizations simplify the connection between their customers and what matters most. From mortgage approvals, medical results, and insurance claims to accounts receivables, invoices and inbound packages.
Every day - we help companies manage over 788 million connections with their customers. Our award-winning solutions and best in class customer service are the reasons we have grown to become the driving force behind the world’s most meaningful customer experiences.
Disclaimer:
We thank all applicants in advance for their interest but regret that only candidates under consideration will be contacted. We are an equal opportunity employer.
Quadient Canada is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
As part of our commitment to accessibility for all persons with disabilities, Quadient Canada welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.
Quadient does not accept unsolicited resumes from head hunters, recruitment agencies or fee-based recruitment services. Please do not forward resumes to our jobs alias, Quadient employees or any organization location. Quadient is not responsible for any fees related to unsolicited resumes.
The above statements are intended to describe the general nature and levels of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
