Company Overview:
AT IFDS (Canada), we create the technology and service solutions the financial industry is built on. Leading investment and insurance providers trust International Financial Data Services (IFDS) Canada for award-winning record-keeping platform and back office services. For more than 30 years, our knowledge, experience, financial strength and advanced technology have enabled our clients around the globe to achieve their business goals, and our investment in the future will help them continue to lead the way. We are looking for a dynamic, client focused individual who is ambitious about their career growth and passionate about the financial service industry.
Overall Accountabilities:
The Consultant will work closely with the Director to provide Subject Matter Expertise with respect to our Clients, Industry, Products, Systems, Business Process, Regulations and BA Best Practices.
The Senior Consultant will act as the BA lead for large and complex client onboarding’s. This would include conducting Due Diligence activities, defining the Target Operating Model and providing the requirements needed in order to configure iFAST. They may be required to direct the activities of one or more junior BA’s.
Additionally the Consultant will support the BACOE by ensuring that onboarding best practices, defined methodologies and processes are continuously being improved and adhered to.
General Role & Responsibilities:
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Provide subject matter expertise regarding industry, industry standards Finance/Banking industry, particularly in the
- Mutual Fund/Transfer agency/Trust Accounting/FundServ domains
- Evaluate and present information that will facilitate timely decision making through written and oral communication materials that effectively summarize findings with recommendations
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Translate changes into tangible requirements and assess product and client impact across all channels
- Work closely with internal and external stakeholders to ensure requirements are clearly understood and consistently interpreted
- Ensure all changes result in effective and maintainable business solutions
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Provide regular reporting to key stakeholders
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Help plan and breakdown large project initiatives and provide guidance to ensure work break down structure, estimates, and plans for BA activities and deliverables are accurate
- Provide expertise on projects within the program and liaise with stakeholders, clients and project team as required
- Ensure team is following defined processes and best practices and provide input for continual improvement on business analysis methodology, processes and templates
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Provide input into business analysis documentation standards and tools
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Help resolve issues experienced by team
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Actively assess risks, provide mitigation plan and escalate issues to management
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Participate in project walkthroughs: business requirements, design, user guides, functional test plans and implementation sessions
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Have excellent understanding of process flows, requirements gathering techniques, conducting structured analysis, data modeling, process mapping, Software Development and Project Management Life Cycle
- Demonstrate superior flexibility in the face of ambiguous situations, shifting demands and challenging work environments
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Expertise in evaluating feasibility or practicality of ideas and options, assessing risks and trade-offs, and making informed and timely decisions
- Good understanding of the regulatory bodies governing client product offering and industry best practices. For example: CLHIA, National Instrument, Federal/Provincial, FundSERV, IACC and IFIC
Minimum Qualifications
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5 years IFDS onboarding experience
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University degree or equivalent experience
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Demonstrate excellent time management skills, ability to multi-task, self-direction, and prioritize
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Strong Project Management skills
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Superior analytical and problem solving skills
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Have strong business and system analytical skills - able to analyze and solve problems
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Exceptional ability to communicate clearly and effectively, both verbally and in writing
- Excellent facilitation and negotiation skills
- Highly skilled at multitasking and prioritizing tasks
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Ability to foster and build relationships, engage and influence
- Innovative – seeks out innovative solutions and champions continuous improvement
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Initiative – takes independent action and goes beyond what the job or situation requires
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Client focused as required to obtain business requirements and assist in implementations
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Prioritization – ability to organize workflow in order to accomplish multiple and changing priorities within specified timeframe
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Results oriented – Strives to achieve high levels of individual and organizational performance
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Flexible – ability to quickly and easily adapt to changes within the business and organization
- Expert strength in presenting on strategic initiatives to all levels of management individually and in large group settings
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Politically astute with a professional presence
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Demonstrated superior flexibility in the face of ambiguous situations, shifting demands and challenging work environments.
- Expertise in evaluating feasibility or practicality of ideas and options, assessing risks and trade-offs and making informed and timely decisions
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Superior iFast knowledge
Beneficial
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CBAP/PMI-PBA certification
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IFIC Operations and Procedures course
- Financial industry certification (CSC/CFA)
AODA Statement
IFDS Canada encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.
