Sales and Marketing Coordinator
Hotel Equities, one of the top hotel development and management companies in the industry, is currently searching for a remarkable Sales and Marketing Coordinator for our Courtyard by Marriott in Nanaimo, BC.
Hotel Equities offers an award-winning culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. Our ideal candidate will be engaged, authentic, and prepared to prospect, sell, and maintain accounts to positively impact revenues for a "best in class" hotel!
Overall Responsibilities:
- Provide support to the Director of Sales in executing contracts, proposals, and correspondence, credit card ESertifi, entering rooming list, coordinating with the Front office to insure the group stay goes well.
- Assist with sales efforts in soliciting new business and in selling guestrooms, meeting space
- Assist as needed with hotel and sales related functions, parties and blitzes
- Prepare and send out direct mail projects, sales packets and collateral
- Provide assistance to the Director of Sales and Marketing
- Effectively communicate and coordinate the guest’s request with other departments
- Answer and Respond to incoming telephone calls
- Responsible for managing all meeting room reservations and coordinating details with other departments including group agreements and set-up of meeting room.
- Coordinate and ensure the delivery of requested equipment and/or food for meeting rooms and special events
- Type Banquet Event Orders (BEO’s), route event orders to proper departments
- Maintain the filing system
- Set up new files as needed
- Maintain weekly Reader file
- Responsible for spelling accuracy and professional appearance of correspondence
- Inventory and maintain office supplies Produce weekly productivity reports for sales meetings
- May be asked to take accurate minutes of all sales meetings
- Provide assistance to group leaders when necessary
- Responsible for timely completion of monthly group status report
- Perform other duties as assigned
- Take every opportunity to amaze the guests
- Ensures all guests are being treated in an efficient and courteous manner and that all Company standards are being applied Supportive Functions
Teamwork Skills
- Be an enthusiastic, helpful and positive member of the team
- Be professional, responsible and mature in conduct and behavior
- Be understanding of, encouraging to and friendly with all co-workers
- Be self-motivated and use time wisely o Maintain open line of communications with each department
- Communicate pertinent information
- Respond positively to new ideas
- Openly accept critical/developmental feedback o Maintain effective communication through the use of meetings, log books and bulletins
- Be available to help other departments in emergency situations
- Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook
Safety and Security Skills
- Be knowledgeable of policies regarding emergency procedures and security concerns
- Ensure protection of guests’ room numbers
Education and Experience
- College/associates degree strongly preferred
- Previous experience in the hospitality industry is required.
- Previous sales experience preferred
Please Note: The successful Candidate will be subject to a background record check.
Job Type: Full-time
Salary: $45,000.00-$48,000.00 per year
Benefits:
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Paid time off
- RRSP match
- Vision care
Flexible Language Requirement:
Schedule:
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Nanaimo, BC V9R 5J8: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (required)
Experience:
- Marketing: 2 years (preferred)
Language:
Work Location: In person
Expected start date: 2023-10-16
