Blue Diamond Wedding Consultant
About Us:
Sunwing Vacations Group is home to North America’s largest vacation brands, comprised of the leading Canadian leisure tour operators Sunwing Vacations and WestJet Vacations, along with the growing United States based tour operator Vacation Express, together with the Group’s own travel retail businesses SellOffVacations.com and Luxe Destination Weddings. Our culture is driven by our EPIC Values (entrepreneurial, passionate, innovative, and customer-centric) and our teams work together to deliver our purpose “passionate people making vacation dreams come true”.
The Opportunity:
Under Sunwing Vacations, we are looking for a Blue Diamond Wedding Consultant to join us in making vacation dreams come true. As the Blue Diamond Wedding Consultant, you will be responsible for the day-to-day planning for South Asian Weddings, maximizing revenue and meeting targets set out by the business. You will be responsible for understanding your client’s budget and specific wants/needs while developing a plan and planning style to fit these requirements. You will offer creative suggestions to fit with clients wedding vision. The position reports to the Supervisor, Blue Diamond, and will be in Toronto, ON. Apply now and have your career soar to new heights - under out wing!
What You’ll Do:
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Responsible for maintaining a group of 150-175 wedding groups across a fiscal year, with the expectation to provide individualized customer service to each bride, groom, and travel agent.
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Responsible for maintaining a positive and trustworthy relationship with individual clients, showcasing the Blue Diamond planning experience.
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Understanding clients’ specific needs and developing a planning style to fit these needs.
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Offering creative suggestions to fit with clients wedding questions and vision.
- Ability to handle escalated calls/emails and respond accordingly while offering solutions that will benefit both Blue Diamond and the clients.
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Balancing wedding budgets in Travelworks
- Work with preferred vendors to book excursions, wedding amenities etc.
- Travel to destination for regular site inspections of BD hotels.
- Answering phone calls and assisting with phone call inquiries when necessary. Following these inquires through to conversion by answering any subsequent emails.
What You’ll Need:
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Strong organizational and customer service skills.
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Experience with Outlook, Excel, Travelworks.
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Multitasking abilities and time management are critical.
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Ability to work autonomously.
- Excellent communication skills
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Ability to work under pressure.
What We Offer:
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Hybrid work schedule (home/Liberty Village Office)
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Great travel perks!
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Goodlife Corporate Discount
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Comprehensive benefits package
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RRSP Matching Program
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Growth opportunities
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Free Parking
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Open concept, collaborative workspace
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Fresh Café with delicious snacks and meals at a subsidized price!
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Opportunity to give back through our social responsibility initiatives.
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See for yourself! @sunwinglife
We thank all who apply however only those who meet the qualifications will be contacted.
Diversity, equity, and inclusion - Diversity makes us EPIC; we strive to foster a culture where employees feel uniquely themselves and part of a team. Violence and harassment prevention and response - We partnered with White Ribbon to help us create a survivor-centric, trauma informed policy and educational programs used by all our divisions. Total wellbeing - Our approach is for holistic opportunities to help employees Be EPIC and Be Well. Learning and development - Our offerings are focused on the development of competencies, personal leadership, and leadership in groups and teams.
We will accommodate all applicants throughout the hiring process. If you are an individual who requires accommodation to apply to this position, please email [email protected]
