Job Title: Client Relations CoordinatorCompany: Katigbak Technologies
Location: 115, 1925 18 Ave NE
Calgary, AB T2E7T8
Type: Hybrid (1 to 2 days onsite and work from home)
Compensation: Part-time, $30 per hour
About Katigbak Technologies:
Katigbak Technologies is a dynamic, innovative technology solutions provider committed to empowering businesses with cutting-edge marketing and SaaS services. We are on a mission to redefine the industry by delivering top-notch solutions and exceptional client experiences. Our success is built on solid relationships, outstanding teamwork, and a dedication to excellence.
Job Description:
We seek a Client Relations Coordinator passionate about client satisfaction and team empowerment. As a Client Relations Coordinator at Katigbak Technologies, you will play a pivotal role in ensuring our clients' needs are met and exceeded while fostering a culture of professional growth within our talented team. You will be responsible for mentoring and guiding our client relations team, maintaining strong client connections, and driving departmental success through strategic leadership.
Primary Responsibilities:
Empowering Growth: Mentor and inspire our talented team members, fostering a culture of professional development and career advancement.
Leading with Excellence: Supervise and guide your dedicated team, expertly managing workloads and conducting performance reviews to ensure peak performance onsite and online.
Building Strong Connections: Engage with our valued clients in on-site and off-site meetings and video recordings, ensuring their needs are met and expectations are exceeded.
A Trusted Advisor: Collaborate with our sales force as a subject matter expert, providing insight into our customized service solutions during client meetings.
Driving Success: Monitor and report on staffing, metrics, and budgeting requirements, playing a pivotal role in departmental success.
Strategic Vision: Aspire to greatness by offering your vision to our esteemed client relations staff, inspiring them to deliver top-notch service.
Problem-Solver Extraordinaire: Identify any challenges that arise and promptly escalate issues to relevant department managers at Katigbak Technologies, ensuring seamless resolution.
Continuous Improvement: Always strive for excellence by working closely with Client Relations Performance Excellence to identify efficiency opportunities and streamline processes.
Qualifications:
Bachelor's degree in Business, Marketing, or a related field (MBA preferred).
Marketing and social media experience is considered an asset.
Proven experience in sales, client relations, customer service, or a similar role.
Strong leadership and team management skills.
Exceptional communication and interpersonal abilities.
Analytical mindset with the ability to monitor and report on critical metrics.
Problem-solving skills and the ability to think strategically.
Proactive and results-oriented approach.
Knowledge of the technology industry is a plus.
How to Apply:
If you are passionate about client relations, team development, and driving success, we invite you to join our team at Katigbak Technologies. To apply, please submit your resume and a cover letter detailing your relevant experience and why you would be an excellent fit for this role. Email your application to [email protected]
Katigbak Technologies is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We look forward to receiving your application!
Industry
Information Technology & Services
Employment Type
Part-time
Job Type: Part-time
Part-time hours: 20 per week
Salary: $25.00-$30.00 per hour
Benefits:
- Company events
- Flexible schedule
- On-site parking
- Work from home
Schedule:
Supplemental pay types:
Ability to commute/relocate:
- Calgary, AB T2E 7T8: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Shift availability:
Work Location: Hybrid remote in Calgary, AB T2E 7T8
