help desk technician - Computerized Business Solutions | Kentville, NS | Workopolis

Education

College diploma

Skills

TCP
Windows
Microsoft Office
Computer networking
Computer skills

Benefits

Extended health care
Dental care
Vision care
Life insurance

Language

English

Work Term: Permanent
Work Language: English
Hours: 37.5 hours per week
Education: College/CEGEP
Experience: Will train
or equivalent experience

Tasks

Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Evaluate and install computer hardware, networking software and operating system software
Respond to requests for help and information from Website visitors and Website designers

Computer and technology knowledge

Device drivers
Networking software
Networking hardware
Networking security
Internet
Desktop applications
MS Office
MS Windows
TCP/IP

Security and safety

Bondable
Criminal record check

Transportation/travel information

Own vehicle
Valid driver's licence

Work conditions and physical capabilities

Attention to detail
Sitting
Combination of sitting, standing, walking
Bending, crouching, kneeling

Own tools/equipment

Computer
Internet access
Cellular phone

Personal suitability

Accurate
Client focus
Judgement
Organized
Team player

Screening questions

Are you available for shift or on-call work?
Are you currently legally able to work in Canada?
Do you currently reside in proximity to the advertised location?
Do you have previous experience in this field of employment?
Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?

Health benefits

Dental plan
Health care plan
Vision care benefits

Long term benefits

Group insurance benefits
Life insurance
Pension plan

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